Frequently Asked Questions (FAQ)
How will I receive my order?
You will receive your IPTV login details via WhatsApp or email immediately after payment.
How long does it take to activate my subscription?
Activation is usually instant. In rare cases, it may take up to 5-10 minutes.
How can I subscribe to your IPTV service?
You can subscribe by visiting our Pricing page and selecting your desired plan. Payment is secure via WhatsApp or our payment gateway.
How many devices can I use with one subscription?
It depends on the plan. 1 User plan supports 1 device, 2 User plan supports 2 devices, and Premium plan supports up to 4 devices.
Do you offer refunds?
Yes, we offer refunds within 7 days of purchase if the service doesn’t work on your device.
What devices are compatible with your IPTV service?
Our IPTV works on Smart TVs, Android boxes, smartphones, tablets, Windows, and macOS computers.
Is the subscription monthly or yearly?
We offer both monthly and yearly plans depending on your choice.
Do you provide HD and 4K channels?
Yes, all our plans include HD, and the Premium plan supports 4K channels where available.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time, but refunds are subject to our refund policy.
Does the IPTV service work worldwide and in all languages?
Yes, our service works globally and supports multiple languages for channels where available.
Can I select channels from my country?
Yes, you can choose channels based on your country or region when subscribing to your plan.
Do you offer movies and series?
Yes, most of our Premium plan includes access to popular movies and series in HD.
Are sports channels included?
Yes, our plans include major sports channels including football, basketball, and more.
Can I use the service outside my country?
Yes, our IPTV service works worldwide as long as you have a stable internet connection.
How fast is the installation process?
Installation is instant; you will receive login details immediately after payment.
Do you provide support if I face issues?
Yes, we provide 24/7 support via WhatsApp or email.
Can I upgrade my plan later?
Yes, you can upgrade anytime and pay the difference for the new plan.
Is the service legal?
Our service is for personal use and provides licensed content wherever applicable.
Do you provide EPG (Electronic Program Guide)?
Yes, our service includes EPG for most channels.
Can I share my account with friends?
Sharing accounts is not recommended; each plan supports a limited number of devices.
Is the connection stable?
Yes, we provide a stable and fast IPTV connection with minimal buffering.
Do you provide adult content?
No, our service does not include adult content.
What internet speed is recommended?
We recommend at least 10 Mbps for HD and 25 Mbps for 4K streaming.
Can I test the service before buying?
Yes, we offer trial access for new customers on request.
How many channels are available?
We provide 200+ channels for Basic, 300+ for Standard, and 500+ for Premium plans.
Are there kids’ channels?
Yes, all plans include popular kids’ channels in HD.
Do you offer VOD (Video on Demand)?
Yes, Premium plan includes access to movies, series, and VOD content.
How can I pay?
Payment is available via WhatsApp, credit/debit card, or other secure gateways.
What if a channel stops working?
We provide immediate support and update streams regularly to ensure minimal downtime.
who us
We provide premium IPTV service with 20,000+ live channels, movies, and series worldwide. Fast activation, stable servers, and 24/7 support make streaming easy and enjoyable for everyone.
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