refund and return policy

At IPTV8KPLUS, we want all our customers to be completely satisfied with their purchase.
Please read our refund and return policy carefully before making an order.


🔄 Refund Eligibility

Because IPTV is a digital product, once your subscription is activated and the login details are delivered, we cannot offer a refund except in the following cases:

  • The subscription does not work at all and our technical team fails to fix the issue within 24 hours.

  • The activation code was never delivered to the customer.

  • A duplicate order was placed by mistake and confirmed by our support team.


⚠️ Non-Refundable Cases

Refunds will not be provided in the following situations:

  • Poor internet connection or unstable network on your side.

  • Device/application incompatibility (if not listed as supported).

  • Customer changed their mind after activation.

  • Partial usage of the service (e.g., watched a few days then requested refund).


🕓 Refund Time

If approved, your refund will be processed within 3–5 business days to the same payment method you used when ordering.


📞 Contact Support

If you experience any issue, please contact us first — we’re always ready to help before considering a refund.

📲 WhatsApp: Click Here to Contact Us
📧 Email: support@iptv8kplus.com


⚖️ Final Note

By purchasing from IPTV8KPLUS, you agree to our Refund & Returns Policy and understand that digital products are non-returnable once activated.

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who us

We provide premium IPTV service with 20,000+ live channels, movies, and series worldwide. Fast activation, stable servers, and 24/7 support make streaming easy and enjoyable for everyone.

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